Returns & Exchanges
At Sofas at SCP, we want you to be completely satisfied with your purchase. If your new sofa isn't the perfect fit for your home, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer support team within 30 days of receipt to request a Return Merchandise Authorization (RMA) number.
Prepare the Item
Ensure the sofa is in its original condition and securely packaged in its original wrap to prevent damage during transit.
Schedule a Pickup
Our logistics partner will contact you to arrange a convenient time for professional collection from your residence.
Receive Your Refund
Once the item is inspected at our warehouse, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing